Shipping and Return Policy
To ensure efficient processing of orders and to keep our prices as low as possible, Software @ Penn State has established the following policies regarding the return of merchandise:
- Customers are required to inspect software items immediately upon receipt.
- Customers ARE responsible for their purchase decisions.
- All item prices are final at time of purchase.
- Software licenses, media and downloaded titles are NOT returnable upon receipt.
- Software @ Penn State reserves the right to refuse a return or assess a restocking fee of 20% for any items returned after 10 business days.
Last Updated: 9/1/14